Frequently Asked Questions

We work with businesses and organizations of all sizes across the United States, and our media team has shot projects in Canada too. Our roots are in film, entertainment and media. Our portfolio also spans ports and logistics, destination marketing, nonprofits and consumer brands. If you don't see your industry, ask. We take the time to learn your business before we build your plan.

Yes. REBEL is a decentralized, nationwide team, so our work knows no geographic borders or time zones. We communicate quickly through email and video calls, and we come to you for on-site services, like photo and video shoots or event support, when and where you need us.

An account manager coordinates your project from the first steps through completion, working directly with you and with our marketing strategist, designers, and photo, video and editing team. Our president, Ashley Hutchings, leads the team and sets the quality bar on every project.

No. We work with clients big and small. Every engagement starts with a free consultation and a proposal customized to your goals and resources, so you only pay for the support you actually need.

Nothing formal is required. It helps if you can share your main goal (launching, rebranding, generating leads, capturing content), who you're trying to reach, any existing logo or brand materials, a target timeline and a rough budget range. If you don't have answers yet, that's what the call is for.

For branding, we follow three steps: Define your positioning, audience and goals; Build your logo, identity and brand guide; Launch with a marketing strategy built with intention. For marketing and media projects, the flow is similar: consultation, customized proposal, kickoff, creative development, review and revisions, then delivery. Your account manager keeps everything organized along the way.

It depends on scope. A logo and brand identity, a website build and a one-day video shoot all run on different clocks, and we'll give you a clear timeline in your proposal. When a deadline is tight, we're set up to turn projects around quickly.

We work by email, text, phone, and video calls, and we're quick to respond. For ongoing clients we set up a regular cadence and shared approval process so nothing falls through the cracks.

Both. Many clients start with a defined project, such as a logo and brand guide, a website or a video shoot, and stay on for ongoing marketing support like social media management, design, events and content. Our partnership with Cinelease, now more than seven years long, spans design, websites, social media, events, swag and media production.

Our relationships are built to last, but we want you to stay because the work is delivering, not because of fine print. Your proposal spells out the term, deliverables and how either side can wrap up an engagement.

Your proposal lists exactly what's included. Third-party costs are separate and quoted up front, so there are no surprises. These typically include ad spend paid to Google, YouTube and social platforms, printing and swag production, stock assets or licensed fonts, website hosting and travel for on-site shoots.

Our brand development services include custom logo design and brand guide development. Exactly what you need depends on where your business is today, and your proposal will spell out each deliverable. Learn more about our brand positioning services.

Custom. We develop distinctive, hand-crafted visual identities with a focus on one-of-a-kind creativity, guided by a multi-step process with you so the final mark reflects your business and can be deployed across every platform.

A brand guide is a single reference document that pulls your logo, colors, typography, voice and messaging together. It keeps your brand consistent wherever it shows up, whether that's your website, a trade show booth, a vendor's print job or a new hire's first social post. If more than one person touches your marketing, you need one.

Yes. We help businesses launch a brand from scratch or (re)launch one that has outgrown its look, message or audience. We start by defining your available resources, target audience and goals, then build a marketing strategy to reintroduce the brand with intention.

You own your final logo and brand assets upon final payment, and we provide source files in the formats you need.

Yes. Many clients use us as an extension of their internal team, with ongoing project management, creative, content and vendor coordination, so initiatives keep moving between departments and third parties. That is how we've supported Cinelease since 2018.

Yes. We build content calendars tailored to your brand voice and objectives and support a consistent, engaging presence on platforms like Facebook, Instagram, YouTube and LinkedIn. That can include content creation, scheduling, engagement and community management.

Yes. We build websites from the ground up and provide ongoing maintenance and content updates, with a focus on both design and performance. We follow SEO best practices so your site is user-friendly for visitors and search engines.

Yes. We handle the whole process, from creating the ads (static or video) to strategic placement and management on Google, YouTube and social media platforms, tailored to your goals and your ideal audience.

Yes. We design booth backdrops and custom collateral like brochures, flyers and promotional items, and we source memorable swag that reflects your brand. We can also provide on-site photo and video to capture the event for future marketing.

PR isn't a service we offer, but we work alongside outside PR agencies. We support them by making sure your messaging and deliverables are executed accurately, on brand and on schedule, so the agency's strategy shows up consistently across your website, social media, creative and media.

Yes. We provide media services nationwide and come to you when and where support is needed. Our team has covered shoots and events across the United States and Canada.

Yes. Our aerial services bring a fresh perspective to real estate, events, marketing campaigns, expansive landscapes and detailed close-ups, delivered by expert operators using professional drone technology. Our pilots are FAA-certified and our drone operations are fully insured, so you can book with confidence. Learn more about aerial photo and video.

Your proposal outlines the final deliverables, such as edited videos, retouched photos or raw footage, along with formats and delivery timing. Our post-production team handles editing, and we build a library of assets you can use across your website, social media and marketing materials.

Yes. Our clients have shared feedback on our work, our responsiveness and the passion our team brings to it, and you can read their comments on our About page. We also have client references available and are happy to provide them during the proposal process.

Every strategy starts with clarity on your goals, audience and available resources, then maps the tactics to reach them. We'll agree on what success looks like up front and share progress against it. We don't promise specific outcomes, because results depend on many factors, but we do promise honest communication, quality work and a team that shows up.